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Privacy Policy

Last Updated: May 23, 2025

At Talent Forward Pro, a Singapore-based recruitment firm with 20 years of experience connecting talent to real estate careers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our website (www.talentforwardpro.com) or apply for jobs. We comply with the Personal Data Protection Act 2012 (PDPA) and all applicable Singapore data protection laws.

1. Information We Collect

We collect the following personal data when you interact with our website or services:
  • Application Data: Name, email address, phone number, resume, cover letter, and job preferences submitted via our application form.
  • Contact Data: Information provided through contact forms, emails, or WhatsApp messages.
  • Usage Data: IP address, browser type, device information, and site navigation behavior (collected via cookies).
  • Analytics Data: Aggregated and anonymised data on site visits and interactions (e.g., via Google Analytics with IP anonymisation).

2. How We Use Your Information

Your data is used for the following purposes:
  • Recruitment: To evaluate and process job applications and match candidates to available roles.
  • Communication: To respond to enquiries and provide updates on job opportunities.
  • Analytics: To monitor and improve our website and services using anonymised insights.
  • Legal Compliance: To meet legal obligations (e.g., MOM regulations, IRAS tax compliance).
Legal Basis: We process data based on your consent (e.g., when submitting an application), contractual necessity (e.g., to process a freelance engagement), legitimate interests (e.g., website analytics), or legal obligations.

3. How We Share Your Information

We only share your data when necessary:
  • Service Providers: With trusted providers (e.g., job application platforms, web hosting services) under strict confidentiality agreements.
  • Regulatory Authorities: When legally required (e.g., Inland Revenue Authority of Singapore).
  • No Data Sales: We do not sell or trade your personal data to third parties.

4. Data Storage and Security

Storage: Your data is securely stored on servers located in Singapore or with overseas providers that meet Singapore’s PDPA requirements, with retention periods as follows:
  • Application Data: Retained for 12 months unless legally required to keep it longer.
  • Usage/Analytics Data: Retained for up to 24 months.
Security Measures: We implement HTTPS, AES-256 encryption, and Web Application Firewalls. Only authorised personnel have access, with access logs maintained.

5. Your Rights

Under the PDPA, you are entitled to the following rights:
  • Access: Request a copy of your personal data.
  • Deletion: Request that we delete your data, where permitted.
  • Withdrawal of Consent: Opt out of certain uses of your data (subject to legal limitations).
  • Correction: Request that incorrect data be updated.
  • Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at privacy@talentforwardpro.com. We will respond within a reasonable time as required under the PDPA.

6. Cookies and Tracking

We use cookies to enhance your browsing experience:
  • Essential Cookies: Enable core functionality (e.g., application submissions). No consent is required.
  • Analytics Cookies: Used for anonymised tracking (e.g., Google Analytics). Consent is requested via cookie banner.
You may control cookies via your browser settings. We honour “Do Not Track” settings for analytics cookies.

7. Data Transfers

If your personal data is transferred outside of Singapore (e.g., to cloud or analytics providers), we ensure appropriate safeguards through legally binding contracts, including Standard Contractual Clauses where applicable.

8. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect legal, operational, or technological changes. Material changes will be notified via email or a notice on our website. Please check this page periodically for the latest version.

9. Contact Us

For questions, concerns, or to exercise your rights, please contact:

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